Refund & Return Policy

We want you to love your purchase from TinyViolinn.

Returns

You may request a return within 30 days of delivery.

To qualify:

  • Item must be unused and in original condition
  • Must include original packaging
  • Proof of purchase required

Non-Returnable Items

  • Gift cards
  • Final sale items (if applicable)
  • Items damaged due to misuse

Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to your original payment method
  • Processing time: 5–10 business days

Exchanges

We replace items only if they are defective or damaged.

Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account
  • Contact your payment provider
  • Then contact us if needed

Return Shipping

  • Customers are responsible for return shipping costs
  • Shipping fees are non-refundable unless item is defective

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 7 days with photos.